How Foreign Employees Can Register for a SingPass Foreign User Account (SFA) for Corppass

As a small business owner in Singapore, ensuring that your foreign employees can efficiently access necessary government digital services is crucial. One way to achieve this is by setting them up with a SingPass Foreign User Account (SFA) through Corppass. This guide outlines the steps and requirements for registering and activating an SFA, ensuring a smooth process for your team.

1. Eligibility and Documentation

1.1 Eligibility

Foreign employees working for a Singapore-registered company are eligible for an SFA if they hold a valid employment pass or another relevant foreign ID.

1.2 Required Documents

To register for an SFA, foreign employees need to prepare the following:

• National ID: A valid National ID document (e.g., Malaysian IC, Residential Identity Card). If a National ID is not available, a passport with at least six months of validity can be used.
• Email Address: A valid email address is essential as the SFA User ID and further instructions will be sent to this email.
• Existing Tax Reference Number (if applicable): If the employee has an existing tax reference number with IRAS, it should be provided during registration.

Example: A foreign employee with a Malaysian IC and a valid email address can use these documents to register for their SFA. If they have an existing tax reference number with IRAS, it should also be included in their application.

2. Registration Process

2.1 Company’s Role

The company’s Corppass Administrator will:

• Create a user account for the foreign employee within the Corppass system.
• Assign the necessary digital services and permissions to the user account.

2.2 Receiving and Activating the SFA

• Receive SFA Details: The foreign employee will automatically receive an SFA when their Corppass user account is created.
• Activation Email: An email from SingPass will be sent with instructions to activate the SFA account using a one-time password.
• Complete Activation: Follow the steps in the email to complete activation within 30 days, using the SingPass mobile app for two-factor authentication.

Example: After the Corppass Administrator sets up the account, the employee will receive an email with an activation link. They must follow this link to complete the setup using the SingPass app.

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3. Activation Process

3.1 Activation Steps

To activate an SFA, follow these steps:

1. Receive Activation Email: An email from SingPass will include your SFA User ID and instructions.

2. Set Up Password: Click the link in the email to create a secure password using your SFA User ID.

3. Obtain One-Time Password (OTP): You will receive a second email with an encrypted PDF containing the OTP needed for activation.

4. Install the SingPass App: Download and install the SingPass mobile app on your smartphone.

5. Complete Onboarding: Use the SingPass app to enter the OTP and complete the activation.

Example: An employee who receives their SFA details via email will set up their password, obtain the OTP from an encrypted PDF, and complete activation using the SingPass app.

4. Important Notes

• Activation Deadline: Activation must be completed within 30 days from issuance; otherwise, the account will be terminated.
• Email Access: Ensure that the email address used for registration remains accessible throughout the process.

Example: An employee who misses the 30-day activation window will need to start the process again, potentially delaying their access to necessary digital services.

Summary

Registering and activating a SingPass Foreign User Account (SFA) is essential for foreign employees working in Singapore to access government digital services. Ensuring the right documents are prepared, following the registration steps accurately, and completing activation within the stipulated time frame will facilitate a smooth setup. By understanding these processes, you can help your foreign employees integrate seamlessly into Singapore’s digital service framework, ensuring compliance and efficient access to necessary resources.

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