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How to Sell on Shopee Singapore

Are you looking to expand your e-commerce business and tap into the vast potential of Shopee’s platform? In this comprehensive guide, we’ll walk you through the step-by-step process of selling on Shopee as an e-commerce seller. Whether you’re an established business or a budding entrepreneur, Shopee offers a wealth of opportunities for success.

1. Registering as a Shopee Seller

You can register as a Shopee seller either through the Shopee App or the Shopee Seller Centre on the website. Registration requires an email address and a valid phone number. Accuracy is crucial, as all your revenue will be transferred to your associated bank account. The good news is that you don’t need to register a business to sell on Shopee Singapore.

2. Customising Your Shop Profile

After registration, personalise your shop profile by choosing a unique shop name, writing a compelling description, and selecting a profile and cover photo. Ensure your shop name adheres to Shopee’s guidelines.

3. Verifying Your Seller Identity

Identity verification is essential to create a secure and trustworthy selling environment on Shopee. You’ll need to provide your phone number and bank account information for verification. Once approved, you can access the Seller Centre and start listing your products.

4. Listing Your Products on Shopee

Now that your account is set up, it’s time to list your products effectively:

  • Product Categories and Descriptions: Select the appropriate product category to help buyers find your products quickly. Craft detailed descriptions, including dimensions, materials, and unique selling points.
  • Product Images and Videos: Use high-quality images and videos to present your products attractively. Shopee allows up to nine photos per listing, so showcase your product from different angles.
  • Pricing Strategy: Develop a competitive pricing strategy by considering product cost, shipping fees, and desired return on investment. Research competitor pricing to ensure your prices are attractive.

5. Shipping and Delivery Options

Shipping and delivery play a vital role in customer satisfaction:

  • Shopee Supported Logistics: Shopee Supported Logistics offers various benefits, including organising and monitoring shipments through the Shopee platform, automatic shipping fee calculations, and access to multiple courier partners.
  • Custom Shipping Options: Customise your shipping preferences to cater to specific customer needs and offer alternative delivery methods.
  • Free Shipping Programs: Participate in free shipping programs to attract more buyers and incentivise purchases. Shopee offers two such programs: the Free Shipping Special program and the Free Shipping Programme.

6. Marketing and Promotions on Shopee

Enhance visibility and sales by leveraging Shopee’s marketing and promotional tools:

  • Shopee Ads: Use Shopee Ads to promote your products on the Shopee platform. Bid for relevant keywords to increase product visibility.
  • Flash Sales and Campaigns: Participate in flash sales and campaigns to drive more traffic to your store and offer attractive deals.
  • Vouchers and Discounts: Create vouchers and discounts to incentivise purchases and encourage customer loyalty.

7. Effective store management

  • Order Processing and Fulfillment: Ensure efficient order processing and fulfillment for prompt delivery and customer satisfaction.
  • Customer Service and Communication: Prioritise top-notch customer service and communication to build trust and positive reviews.
  • Maintaining a Healthy Seller Account: Adhere to Shopee’s policies and guidelines, and monitor your seller account to protect your store’s reputation.

8. Becoming a Shopee Preferred Seller

Qualify for Shopee Preferred Seller status by meeting Shopee’s criteria, including maintaining a healthy seller balance. This status offers additional benefits and credibility.

Common questions answered:

  • How much does Shopee charge sellers?

While it’s free to start selling on Shopee, there are commission and other charges based on your sales. These include Shopee commission fees, transaction fees, and service fees. The fees may vary depending on your seller status and participation in certain programs.

  • Do I need a registered business to sell on Shopee SG?

You don’t need a registered business to sell on Shopee Marketplace. Individual sellers only require an NRIC or FIN number and a local phone number. Foreigners in Singapore can also become Shopee sellers, provided they are legal residents.

  • What are some of the best practices to become a trusted seller?

a) Be upfront about mandatory charges in your headline price. b) Ensure that price discounts and durations are true. c) Clearly state terms & conditions. d) Never pay for fake reviews. e) Monitor buyers’ feedback and queries.

  • How can I become a power seller on Shopee?

a) Use Shopee’s “Top Picks from Shop” to select a maximum of 8 top-selling items that you wish to display as top picks from your shop. b) Try Shopee’s “My Campaigns” to nominate your products to be featured on the main/category pages. It’s free and exposes your shop items on in-app and desktop campaign banners. c) Utilise attractive visual content to attract buyers. d) Consider complementary social media marketing on platforms preferred by your target audience.

Summary

As a Shopee seller, you can benefit from a vast user base, seller support, promotional activities, and supported logistics to make your first sales on this dynamic platform. However, in order to build up a strong brand and loyal customer base, it’s essential to apply the knowledge and guidelines listed in this article.

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Registering your company in Singapore 

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