How to Set Up a Cleaning Service in Singapore?

Starting a cleaning service in Singapore is a promising opportunity, given the rising demand for professional cleaning. To set up your business effectively, follow these essential steps to ensure compliance with local regulations and build a solid foundation.

1. Select Your Business Structure

Choose the Right Structure for Your Cleaning Service

• Sole Proprietorship: Ideal for smaller operations. It’s straightforward and cost-effective but offers limited protection against personal liability.
• Limited Liability Company (LLC): Suited for larger enterprises. An LLC provides better protection for personal assets and is appropriate for businesses with higher risks.

Example: Emma starts her cleaning service as a sole proprietorship to manage initial costs effectively. As her business expands and she hires more staff, she plans to transition to an LLC for enhanced liability protection.

2. Register Your Business

Complete the Registration Process

• Business Registration: Register with the Accounting and Corporate Regulatory Authority (ACRA). Ensure your business name is unique and approved.
• Name Reservation: The name reservation process with ACRA is usually quick, taking about an hour.

Example: Mark registers “Sparkling Clean Solutions” with ACRA and receives approval for his business name, allowing him to proceed with setting up his cleaning service.

3. Obtain Required Licences

Secure Necessary Licences and Certifications

• Cleaning Business Licence: Obtain a licence from the National Environment Agency (NEA), valid for one year and renewable annually.
• Training Requirements: At least 50% of your employees must complete the Environmental Cleaning (EC) Singapore WSQ training.
• Wage Plan: Submit a Progressive Wage Plan that adheres to NEA standards, demonstrating fair wages and career progression.

Example: Sophia acquires her cleaning business licence and ensures her team completes the required training while submitting a compliant wage plan.

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4. Create Your Business Plan

Develop a Detailed Business Plan

• Services and Target Market: Clearly define the cleaning services you will offer and identify your target market.
• Financial Projections: Include a budget, revenue forecasts, and financial goals to guide your business decisions.

Example: Tom’s business plan outlines residential and commercial cleaning services, along with detailed financial projections to guide his startup and secure potential financing.

 5. Acquire Liability Insurance

Protect Your Business with Insurance

• Insurance Coverage: Obtain liability insurance to cover potential claims arising from accidents or damages during cleaning operations.
• Policy Selection: Choose a policy that fits the scale and scope of your operations, ensuring comprehensive coverage.

Example: Linda secures liability insurance for her cleaning service, protecting her business against potential claims and ensuring peace of mind.

6. Invest in Equipment and Supplies

Purchase Essential Tools and Supplies

• Cleaning Equipment: Invest in quality cleaning tools and equipment, including options suited for both residential and commercial cleaning.
• Eco-Friendly Options: Consider using eco-friendly products to appeal to environmentally conscious clients.

Example: John purchases professional-grade vacuums and eco-friendly cleaning supplies for his cleaning service, enhancing efficiency and attracting clients who value sustainability.

7. Implement a Marketing Strategy

Promote Your Cleaning Services Effectively

• Online Marketing: Create a professional website, use social media platforms, and engage in online advertising to boost visibility.
• Traditional Marketing: Distribute flyers, business cards, and explore local advertising opportunities to build your brand presence.
• Referral Incentives: Implement a referral programme that rewards clients for bringing in new customers.

Example: Emma launches a marketing campaign with a well-designed website, social media ads, and local flyers. She also introduces a referral programme that offers discounts to clients who refer new customers.

8. Ensure Compliance and Manage Operations

Maintain Regulatory Compliance and Quality

• Regulatory Adherence: Regularly review and comply with NEA regulations and industry standards to ensure your business remains in good standing.
• Quality Management: Collect client feedback and conduct regular reviews to improve service quality and address any issues.

Example: Anna conducts regular compliance checks and uses client feedback to refine her cleaning service, ensuring high standards and ongoing client satisfaction.

Summary

Setting up a successful cleaning service in Singapore involves selecting the appropriate business structure, registering with ACRA, obtaining the necessary licences, and creating a detailed business plan. Invest in insurance, quality equipment, and a strategic marketing plan, while maintaining compliance and high service standards. By following these steps, you’ll establish a strong foundation for your cleaning service and thrive in a competitive market.

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At Counto, we empower entrepreneurs with seamless business registration and expert company secretary services. Our all-in-one platform ensures your business stays ahead of Singapore’s regulations. Let’s simplify your business journey. Speak to us directly on our chatbot, email [email protected], or use our contact form to get started.

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