Our pricing is flat and is revenue based. We don’t charge on the numbers of transactions in your account or the number of invoices you upload.

Pricing tiers are determined based on annual run rate and are adjusted quarterly, so the net amount due during a year will always be based on the actual annual revenue for that year. Any refunds due shall be applied in following billing cycles while any amounts owed will be billed to your card on file.

For the Monthly plan, instead of annual billing, you can choose to pay month to month for an extra charge of 20% per month. For example, the $100/mo billed annually, will be billed as $120 billed month to month. The first month free is available for new sign ups with the annual billing option. If you choose monthly billing, your 12th month during your first year is free.

Counto is a bookkeeper, tax agent, financial advisor and more. Counto has its own accounting software. If you’re using a legacy software like Xero, MYOB or Quickbooks, and want to keep your account, Counto  will establish a push from the general ledger of Counto to your Xero/Quickbooks account. We currently do not have a sync facility with MYOB. And if you want to cancel your Counto account, you can take your data with you and we will assist you in the migration to Xero/MYOB/Quickbooks.

An in-house accountant might be doing lot more than accounting and, sometimes, taxes. These operations can be taken over by Counto, saving your accountant at least 10 days a month. Plus, our approach of AI plus humans minimises errors and frees up over a week of your accountant’s time for other valuable work.

Yes! Your plan includes live support. You may initiate a chat with us using the chat bot on our website anytime. Alternatively, you may reach us through email service and our customer service hotline. Outside of normal business hours, our team typically responds in a few hours or less.

Cash bookkeeping only looks at when money enters or leaves a bank account. Accrual bookkeeping is a more sophisticated approach that records when the money was earned or owed. Most larger companies use accrual and Counto does accrual from day one on a monthly basis so there’s no painful transition later.

We cater to strategic-minded small businesses and startups who require something more robust than a standard bookkeeping system. Our customers reap tremendous value in leveraging AI technology to stay on top of their business finances—and at incredibly competitive prices. We think once you experience truly hassle-free financial processes, you would not want to go back.